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Frequently Asked Questions



Frequently Asked Questions
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My patient said they took a measurement, but I can't see it.
First, we recommend using the Google Chrome browser when viewing patient generated health data from our web-based dashboard. All browsers...
How do I know if my patient is using their medical device correctly?
If you notice an out of range reading for a patient, it could be due to improper usage of their medical device. This out-of-range reading...
As an administrator, what should I do when a new user joins the program?
This will vary based on your clinic's workflow. Before onboarding your first patient your will complete our "workflow exercises" to...
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