How long should I expect to get a reply from Kura?developer kMar 4, 20211 min readUpdated: Oct 24, 2022When there is a general technical issue, our customer service will typically respond within the same business day.
As a billing specialist, how and when do to pull the billing reports?Please reference the user manual for specific directions on how to pull the billing reports for your practice's remote care programs....
Who will be eligible for the remote patient monitoring (RPM) services?For your patients to be eligible for the RPM services, they must meet several criteria as follows: Patients must have at least one...
How do I make sure time spent with each patient is being logged in the system?Please reference your platform's user manual for specific instructions on time management and monthly time auditing best practices....
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